When you experience the devastation of a house fire or a flooded home, hiring the first restoration company you come across could be disastrous. Hiring a professional emergency restoration company is a lot like buying a car, not every company is the same. You will want to do some research before you put your trust in just any emergency restoration company. Some restoration companies prefer the rip out and replace method over the restoration method. Those companies end up costing you more in the long run.
What you should look for:
A good emergency restoration company will provide 24 hour emergency services every day of the year. When you call at 2 in the morning because your water heater decide to leak water all over your basement floor, there should be someone there to pick up the phones in a timely manner to help you in your time of need. Reputable restoration companies like Water Extraction Team (WET) are able to get certified technicians out to your home or business within minutes. When an emergency restoration company fails to response quickly, the water damage or fire damage in your home can get worse and cause permanent damage to your home or business. Most insurance companies require homeowners to take immediate action to prevent extensive damages. Any unnecessary delay and your insurance company may not cover your claim.
Reputable companies have certified technicians
Any restoration company worth their salt will have their technicians certified by the IICRC. The IICRC is the company that writes the restoration industry standards on how to properly cleanup and fix water damage, fire damage, mold damage, sewage damage, as well as carpet cleaning. To remain IICRC certified technicians much continue to attend and pass continuing education programs which keep them educated on the newest technological advances in the restoration industry.
Their work is guaranteed
A good restoration emergency company will guarantee the quality of work and stand by their promise. It is always a good idea to ask the restoration emergency company you contact about their guarantee policy.
Keep in mind that when your home or business is damaged by water, fire, or mold, you have the right to hire any restoration company you choose. Your insurance company will direct you to use their preferred emergency restoration company and they are not always the best choice. Do you research and choose a reputable emergency restoration company like Water Extraction Team (WET) who strives to provide high quality emergency restoration services. There is no penalty for contacting the emergency restoration company you trust before contacting your insurance company. In fact, a good emergency restoration company will contact your insurance company for you and help you file a claim to get the best coverage possible.